Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Moz Analytics - Barely working, zero quality control

Product Support

1326

RangeMarketing last edited by
Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution?
1. Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one.
2. Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.
1 Reply Last reply
Reply Quote 0

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Moz report not updated

Hi, Our Moz report does not seem to have updated this week? Thanks,
Sacha
Product Support | | Ski-Solutions

1
Has the Moz website update affected my data?

Hi Moz, I can see you are currently updating your website and regularly get either the new or old moz format when I log into my account. When I am in my account and Moz is in the new format my account info including keyword ranking & external followed links dramatically change. I am just trying to investigate if it is a moz issue with data or something else? Help would be appreciated. Thanks a lot, Beth
Product Support | | cmuknbb

0
Can't add "Custom links" in my Moz Profile

Hi, I was trying to add a custom link to my profile but I got an error message: "There was a problem saving your custom URLs" Can somebody look into it for me? Kind Regards
Product Support | | Laurensvda

0
503 error on Moz

Is any one else getting a 503 error (I'll copy it below) whilst trying to get on Moz, I can get to the home page but going to internal links I get the error, I managed to get onto Q&A via an external link. I've been having some troubles the last few weeks with logging on etc. Most importantly Is Roger ok ? Error 503 Service Unavailable Service Unavailable Guru Meditation: XID: 1257248781 Varnish cache server
Product Support | | GPainter

0
How do you create custom reporting with the new Moz?

I would like to create custom reporting. How does one go about this?
Product Support | | webbmason

0
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?

Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Product Support | | BuyandSell

0
Where is the Moz Pro free trial?

Since SEOmoz become Moz, I can't find the Moz Pro free trial registration page. Anyone?
Product Support | | Elchanan

0
MOZ Crawl help

Our MOZ report says it crawled 1800 pages so it reports a lot of errors based on those pages. We don't have that many pages on our site. What is MOZ crawling? I updated the profile to make sure it crawls the filtered page section of Google Analytics.
Product Support | | JessiK

0