Solved Link tracking list is not working
-
Hi there
Ive been using link tracking list to add links for my website for 2 years now and it always worked the same Way - - > up to 1 week and the links were added to website's portfolio. The problem occurs since 2 months and links placed in link tracking list simply arent being added to website's portfolio.Are there any updates going on in background? Anyone knows something about this issue?
-
Hi there!
I'm so sorry to hear you're having trouble with Link Tracking Lists in your account! We'd be more than happy to look into this for you. Can you send a quick email to help@moz.com which includes a few examples of the links you've added in the last 2 months which aren't showing as linking?
Additionally, we have a few guides in our Help Hub which may help you investigate. Here is a guide on how to investigate/troubleshoot when Moz isn't finding your links. And here is another guide which may help if you're seeing links marked as lost.
Thanks so much! Looking forward to hearing from you!
-
@startrek123 Thank you so much for providing this example! Would you be able to send this over to the email help@moz.com so our team can help look into it and loop in other teams, if needed? That way we also have the best email to reach you at with a solution. Thank you so much for all your patience and we look forward to hearing from you!
-
Please take a look, this is an example:
Microsoft page (http://social.msdn.microsoft.com/profile/tableauxdumonde) has been created months ago and is found by Moz and already has it's own backlinks (8) as you can see on the attached picture. This page is pointing to a website (https://ggongtime.com/). The link exists since few months. You can also see the link from the page source and it is clearly a html link and dofollow.
Can you tell me why it has never been added to the website's link explorer portfolio? There are hundreds of links like that. This is a serious problem and nothing can help it to show up. Do you have any solution? -
Hi there!
I'm so sorry to hear you're having trouble with Link Tracking Lists in your account! We'd be more than happy to look into this for you. Can you send a quick email to help@moz.com which includes a few examples of the links you've added in the last 2 months which aren't showing as linking?
Additionally, we have a few guides in our Help Hub which may help you investigate. Here is a guide on how to investigate/troubleshoot when Moz isn't finding your links. And here is another guide which may help if you're seeing links marked as lost.
Thanks so much! Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How to get Domain Authority using API ?
I wanted to test the API and while looking on the documentation urls, I cannot find details on how to get Domain Authority. is that not available to query ? was it replaced by Brand Authority ? is it only available for the paid API or for the free one too ? I looked at many documentation pages but I find it very confusing and frustrating, there are many versions of the documentation and various URLs and not clearly labeled, I understand some are V1, V2, V3, etc, but I didn't find sample API calls for Domain Authority. Thank you.
API | | adrianTNT0 -
Unsolved How To Check Outbound Links Of wesite?
I have a competitor website name Richmond Locksmith 24/7 How can i check its outbound links on moz??
Link Explorer | | Anjana96380 -
Unsolved It's been 2 years and my Domain authority is not changing
It's been 2 years and my Domain authority is not changing. I have been making so many quality links but domain authority does not increase or decrease for my website Tricky enough.
Link Explorer | | iamshrawan
Can anyone help with what is the problem with my website?0 -
Unsolved CSV export does not work
Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
Product Support | | netcomsia
alt text0 -
Position zero rank tracking
Does Moz track position 0, if yes then at what position? I have some of keywords for our website are appearing in featured snippet and Moz showing them ranking at #51+. In starting it seems I assume it's a ranking fluctuation but this is there from quite a long time and still showing same results.
Product Support | | ruchirasharma0 -
Moz Analytics - Barely working, zero quality control
Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution? Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one. Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.
Product Support | | RangeMarketing0 -
Reactivating an archived account not working
When I go in to re-activate an account, it doesn't do anything. I've got three active right now, but when I push the Activate button, the loading gif shows, disappeared, but doesn't do anything.
Product Support | | benmarshall0 -
Can't add "Custom links" in my Moz Profile
Hi, I was trying to add a custom link to my profile but I got an error message: "There was a problem saving your custom URLs" Can somebody look into it for me? Kind Regards
Product Support | | Laurensvda0
